1. About this privacy policy
This privacy policy explains how PixelForge Studio handles personal information collected through pixelforgestudio.uk. It applies to information you provide through the website's contact and project enquiry forms, and to information processed through the website's analytics service.
PixelForge Studio is based at 66a High St, Harrold, Bedfordshire MK43 7DA. For privacy questions, email info@pixelforgestudio.co.uk.
2. Information you may provide
Depending on which form you use, you may provide:
- your first name and last name;
- your email address;
- your phone number, when using the contact form;
- your company name, if you choose to provide it;
- a subject, when using the contact form;
- project type and budget range, when using the project enquiry form; and
- the message or project details you choose to submit.
The forms also include a hidden anti-spam field. It is checked by the website but is not included in an email when it is populated; the submission is silently discarded instead.
3. How information is used
Information submitted through the forms is used to:
- respond to your enquiry;
- understand your project requirements;
- communicate with you about your enquiry or potential project; and
- operate and improve the website and its enquiry process.
The website does not use enquiry submissions for automated profiling, credit scoring, or marketing campaigns.
4. Website analytics
The website uses Vercel Analytics to understand general website usage and performance. Information processed through that service is handled in accordance with Vercel's applicable privacy practices. The website does not currently use Google Analytics, Google Tag Manager, Meta Pixel, Hotjar, or Microsoft Clarity.
5. Email and service providers
When you submit a contact or project enquiry, the information is sent to PixelForge Studio by email using Resend, an email delivery service. The enquiry is addressed to info@pixelforgestudio.co.uk and the email address you provide is used as the reply address. Resend processes information in accordance with its own applicable privacy practices. The website application does not store enquiry submissions in a separate database.
6. How information is stored and retained
Enquiry information is handled through the email delivery process described above rather than being stored in a separate website database. Information is kept only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries and meeting any applicable legal or administrative requirements. Exact retention periods can also depend on the systems used to handle the email.
7. Sharing of information
PixelForge Studio does not sell personal information. Information may be shared with service providers that help operate the website or deliver its services, such as Resend for email delivery and Vercel for hosting and analytics. Those providers operate under their own applicable terms and privacy practices.
8. Your data protection rights
Depending on the circumstances, UK data protection law may give you rights in relation to your personal information. These may include rights to request access, correction, deletion, restriction of processing, objection, or portability where applicable.
To ask about your information or exercise a right, email info@pixelforgestudio.co.uk. You may also have the right to complain to the UK Information Commissioner's Office if you consider that your information has not been handled appropriately. Further information is available at ico.org.uk.
9. Security
Reasonable technical and organisational measures are used to protect information handled through the website. No method of transmitting or storing information can be guaranteed to be completely secure.
10. External links
The website may link to external websites, including websites shown in the portfolio. Those websites operate under their own privacy practices, and PixelForge Studio is not responsible for their content or policies.
11. Changes to this privacy policy
This privacy policy may be updated when the website or its information-handling practices change. The date shown at the top of this page indicates when this version was published.
12. Contact PixelForge Studio
For privacy questions or requests, contact PixelForge Studio at info@pixelforgestudio.co.uk or 07454 828222.